Contact us on our 24 hour Crime Victim Hotline:
TTY:612-206-3340 available during business hours
Deaf Crime Victim Resource Page
General Crime Victim Services (GCVS) strives to find innovative and effective ways of assisting people who have been affected by crime. Our advocates seek to reduce the stress experienced by individuals in the aftermath of a crime, by offering both emotional and material solutions to immediate problems. Additionally, we provide on-going support through the complex criminal justice system to those who request it.
Theory of Change
If you provide services to victims of general crime (i.e., hotline support, in-person intervention, on-going support, education to professionals and community members) then the victim’s well-being will improve.
o 24-hour crisis line operated by trained advocates
o Referrals to counseling, safe housing, legal assistance, and more
o Emergency lock re-keying to ensure safety
o Cell phone loans for domestic violence & stalking victims working toward a new, violence-free life
o Limited emergency funds or help locating them
o Access to 24-hour phone interpretation for non-english speaking victims
o Explanation of the criminal justice system and rights of crime victims in Minnesota
-Click here to learn more about Crime Victim Rights in Minnesota.
o Facilitation of contact with other criminal justice agencies
o Assistance filing Reparations claims and requesting restitution
o Court-room support for general crime victims, including Harassment Restraining Order (HRO) hearings
o Assistance to identity theft victims in recovering their “good name”
Many emotions surface when you or someone you know has been a victim of crime. Feelings of “why me?”, fear, anger, and frustration are common. We offer support and assistance through this difficult time.
If you are experiencing shock, confusion, or just need someone to talk to about your victimization, we have a 24-hour confidential hotline for you to call.
If you feel as if no one understands what it is like to be victimized by crime, we offer supportive groups to unite you with other victims of similar crime.
If you are uncertain about or confused by the criminal justice system, we can assist you in understanding its complex processes and procedures.
If your family or friends are affected by your victimization and need someone to speak to, we provide a supportive environment in which they can discuss their concerns and fears.
If you feel unsafe at home and are constantly checking your locks, we provide lock changes and home repairs at no cost to help you feel secure.
We also provide information and referrals to services and programs that can offer you additional support and assistance.
Have you contacted the Victim Services hotline for services, support, or assistance? If so, please take a moment to complete our client survey by clicking the link below. Your feedback helps us to continually improve the services provided by our victim advocates. The survey is anonymous and confidential. Your answers will not affect your relationship with the Council. Thank you for taking the time to evaluate our services!
Client Survey Here
Make sure your vehicle was stolen, not towed or repossessed. If you were not parked illegally and have been making payments on your car, it is safe to assume your car was stolen.
Who to Call
(Have your license plate number ready)
St. Paul 651-292-3642
Brooklyn Center, Crystal, Golden Valley, New Hope,
Robbinsdale, State Patrol 763-535-4015
Minneapolis 612-673-2853 (headquarter)
St. Paul 651-291-1111
|GE Auto Insurance Companies||1-800-523-4040|
Watch Your Car ™ Program
Essentials of Preventing Auto Theft
We can help!!
Call our Crisis Line (612-340-5400) or send us an email. We may be able to assist you in obtaining police reports, finding out court dates, etc.
Having your purse or wallet stolen can be a frustrating and sometimes frightening experience. There are steps you can take to get things back on track and we can help.
Remember, it is not your fault. This can happen to anyone!
Important Phone Numbers and Links:
CREDIT CARD NUMBERS:
• American Express 1-800-992-3404
• Diner's Club 1-800-234-6377
• Mastercard 1-800-307-7309
• Visa 1-800-336-8472
• Wells Fargo 1-800-642-4720
• Marshall Fields 612-307-5852
• Sears 1-800-347-8480
• JCPenney 1-800-542-0800
BANK NUMBERS 24-hour service
• Wells Fargo 1-800-869-3557 (1800TOWELLS)
• TCF 612-823 2265
• USBank 612-872-2657
CELLULAR COMPANY NUMBERS
• AT & T 1-800-462-4463
• T-Mobile 1-888-223-7425
• Nextel 1-800-639-8359
• Qwest Wireless 1-800-222-3772
• Verizon 1-800-594-8482
Social Security Card Replacement
Driver's License Information
Suggestions and Prevention Tips
Home Improvement Scams:
Offer to pave driveway, repair roof, or paint house with supplies “left over from another job in the neighborhood”.
Shoddy work completed very quickly
Warning Signs/Red Flags:
Characteristics of Living Trust Scams:
• Unsolicited visit by door-to-door salesperson who is a stranger.
• Sales pitch emphasizes need to avoid probate.
• Salesperson requires highly personal financial information.
Warning Signs/Red Flags:
Important Phone Number
COUNCIL ON CRIME AND JUSTICE
SENIOR FEDERATION LEGAL REFERENCE PROGRAM
SOCIAL SECURITY CARD REPLACEMENT
CHARITIES REVIEW COUNCIL OF MINNESOTA
ATTORNEY GENERAL’S OFFICE
TDD (800) 366-4812
(for referrals to senior services)
BETTER BUSINESS BUREAU
SUGGESTIONS TO VICTIMS:
Contact local Police or Sheriff
Take time to consider purchase
You-Have-Won-A-Prize. Scam Characteristics
• Telephone Calls
• Computerized voice message
• Request for credit card number
• To win you must send money within a short time (usually 24 or 48 hours)
Warning Signs/Red Flags:
What to do:
• Contact the Senior Federation Legal Referral Program
• Do not reveal credit card number
• Ask the Better Business Bureau for information about a company
• Consult with a trusted financial planner, stock broker, or banker
• Contribute to charities by check - cash donations are impossible to trace
Upcoming Volunteer Advocate Trainings:
Tuesday, May 7th: 5-9pm
Thursday, May 9th: 5-9pm
Monday, May 13th: 5-9pm
You Search, We Give.
Please Designate the Council when you do your searches using goodsearch.com
In 2001 the Council provided services to 10,000 clients, Racial Disparity Initiative staff presented over 100 hours and met with 100 different individuals and 44 different agencies.